Every GAUTHIER timepiece comes with a one-year mechanical warranty starting from the date of delivery. We ensure all watches are in excellent working condition and are ready for daily wear. They have been fully serviced by our team of expert watchmakers or inspected for recent skilled service.
We offer complimentary insured shipping within all 50 U.S. states on every watch purchase.
Timepieces are packed in our Los Angeles showroom, and then shipped with fully-insured 2-Day shipping via FedEx within 5 business days of purchase. An adult signature is required upon delivery to ensure coverage. Expedited shipping options are available for an additional fee. For clients in Los Angeles, we’re pleased to offer in-person delivery or showroom pickup by appointment.
Returns must be shipped via overnight or priority international service, fully insured, and at the buyer’s expense. A label will be provided and a restocking fee may apply. All returns must be received in the original condition as when shipped.
We welcome international clients—please contact us before purchasing to discuss available shipping and payment arrangements.
Please note:
* Due to the vintage or antique nature of many of our watches, they may not keep time as accurately as when new, nor as precisely as quartz or electronic devices.
* We do not guarantee water resistance and do not warranty against moisture or water damage. Deliberate exposure to water or steam is not recommended.
Warranty Exclusions:
* Internal or external damage caused by accidents, mishandling, abuse, modifications, or services performed by anyone other than our authorized personnel.
* Our warranty is non-transferable.